Returns & Exchanges
At Openhagen, we want you to feel at home with every purchase, which is why we offer a 30-day return window for all unused items in their original packaging. We are dedicated to ensuring your living space is perfect, providing a seamless process for all returns and product exchanges.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original box with all protective padding to ensure they arrive back at our warehouse in perfect condition.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your parcel.
Receive Your Refund
Once our team inspects the returned home goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing